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Contact

SOGELINE: Talk to your bank…

Answer to your questions or one of our products or services, book an appointment with one of our consumer adviser, or simply read our Quality Statement as far as complaints are concerned. This is now possible with SOGELINE! Available: a qualified contact ready to answer all your needs.

With our SOGELINE teleconsultant, you can:

  • Share your suggestions or possible complaints;
  • Get information on our products, services and information on your bank account (history, balance, etc.);
  • Get information on the availability in your branch of your payment means (bank card, chequebook) or order them online;
  • Get information on your bank details or your bank statements;
  • Stop your card or cheque in case of theft or loss;
  • Get support for your financing project with a loan calculator tool available;
  • Book an appointment with your consumer adviser.

Contact right now our team of teleconsultants available from 8.00 AM to 5.00 PM  (from Monday to Friday) who will be glad to respond :  233 50 18 18!

EMERGENCY NUMBER

In case of loss, theft or fraudulent use of your bank card or your chequebook:

Contact the opposition centre (24/24h – 7D/7): +237 233 43 27 67

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CONTACT US THROUGH MAIL

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CONTACT US

Headquarters’ Address:
Société Générale Cameroun Headquarters in Douala
78, Joss Street, P.O. BOX 4042.
CAMEROON