Security: Loss and theft

Our Security Measures


SOGELINE, your bank available on phone:

Contact our online team of teleconsultants right now, available from Monday to Friday from 8.00 AM to 5.00 PM at +237 233 50 18 18.

In case of loss, theft or fraudulent usage of your credit card or chequebook:

Contact the centre dedicated to stopping cards or cheques (24/24h – 7D/7): +237 233 43 27 67

In case your card is blocked because you typed the wrong password three times:

  • Meet Us at a Société Générale Cameroun’s branch to unblock your card.
  • Come with your card and your ID Card.

Security Alert: false e-mails are often sent

  • You believe that you have received a fraudulent e-mail?
  • Do not answer it and do not click on any link.